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Frequently Asked Questions

Below you’ll find answers to the most common questions you may have regarding our printing processes. Click on each section to open or close it.

Our hours of operation are Monday-Friday, 8am-5pm (mountain standard time), excluding major federal holidays.

Our file submission deadline for same day is 3pm. Any files submitted after 3pm (that are rushed), will be printed next day.

Turn around time is up to 3-5 days. If your job requires further production, then turn around time is between 1-2 weeks depending on the complexity.  

If your job requires same day, then file must be submitted before 3pm and will be subject to a rush fee. 

To request a quote you can either call us or use our, “Upload a File” form (located at the top right of the webpage).

In order to provide you with an accurate quote, we ask that you provide as much as information about the job as possible. 

Print-Ready PDF Files can be sent via the, “Upload A File” form or sent to our email address, located at the top left of the website. 


Yes, we offer in-house design and have several designers available. Turn around time on design is up to 3 days. We require a deposit, that covers a portion of the first hour. Depending on the complexity of the design, the total design fee maybe or may not be over an hour.

We accept pdfs, jpg, png, tiff, ai, eps, svg, and indd. 

However, we prefer and recommend that you send a pdf with linked artwork and outlined or embedded fonts.

If your file contains missing links or fonts that we cannot aquire without purchasing, then you will be asked to send us a corrected file, which will delay the printing time. 

We recommend a DPI or PPI of 300 or more, which will give great results on a variety of sizes.

If the dpi or ppi is less than 300, then the artwork will not look good printed at larger sizes. The end result will look pixelated, with lost resolution. 

The margin is the safe space away from the cut line or finished size. 

For example, If the finished size of the business card is 3.5×2, then you would set your margin to at least .125 in from the finished size. So the margin would be set at 3.25×1.75. This ensures that all necessary information does not get cut off. See example below:

If your file’s artwork goes to the edge of the finished size, then you will need to add .125 bleed. This will ensure the finished print will be cut the way the artwork intends. If your design has a white background, then bleed is not needed.

For example, if you are designing a business card that’s sized 3.5×2, then you would make the total size 3.75×2.25 and extend the background or images to fit that size. Everything you want on the business card will remain inside the finished size of 3.5×2. See example below: 

We prefer files be built in CMYK color mode. This ensures consistent color throughout the entire process.

However, we will accept an RGB file, but color may change and not look satisfactory.

We prefer all artwork be converted to CMYK prior to printing, otherwise there maybe color discrepancies. The only time we can print spot colors is when printing on the offset press, which allows up to 2 spot colors.

On the Templates page there are editable PDF templates for multiple products. Clicking on the product link will open a pdf that you can save to your computer and edit in other programs. 

What types of business cards do you print?

We offer standard business cards with several paper options.

We prefer all artwork with bleed and crop marks if the artwork goes to the edge. If there is white space at the edge, then no bleed is required.

We print in both CMYK and Grayscale. If your file contains only black text, then we will print it Grayscale. If your file is double-sided with CMYK on one side and black on the other side, then the file will be printed in CMYK. 

Yes, we offer 1/4th and 1/2 in rounded corners